🎁Reward
Reward your most active customers and get more repeated sales
Upon successful login, navigate to the left-hand menu.
From the list of modules, click the
icon. Doing so opens the Cards module.
Here, you can either create a card using a template from a list of a wide range of pre-loaded templates or create one from scratch. To develop a better understanding, we will take a look at card creation from scratch.
To do so, click the
button.
This initiates the card creation workflow. A card is created by filling in the details in 5 sections that include Card Type, Settings, Design, Information, and Save and preview. Let us take a look at how each section works.
Card Type
This section lets you choose the type of card you want to create.
Once selected, click the Continue button. This takes you to the Settings section.
Settings
Here, choose the Barcode Type to determine how the card can be scanned and recognized by the system. You can choose the appearance you like.
Rewards Program In this section, choose how customers will earn points. There are three modes: Spend, Visit, and Points. ✅ You can change the rewards program at any time — even after customers already use the card. ✅ You can create unlimited rewards.
a) Spend Points are awarded based on spending. Set how many points the customer earns per amount spent. Example: 10 points per $10 spent → $30 purchase = 30 points.
b) Visit Award points per visit. You can also limit visits to 1 per day so customers earn points once daily regardless of multiple check-ins. Example: 10 points per visit → each check-in gives 10 points.
c) Points Accrue points according to your own custom rules. Useful for product-based rewards, promotions, or special conditions you define.
Reward Levels Create unlimited reward levels. Name each reward, assign how many points are needed, and set what the reward provides. You can choose: a) Percentage discount (+ optional maximum discount cap) b) Fixed discount amount c) Other (physical gifts, welcome bonuses, etc.) You can set usage limits for each reward.
Usage Limit and Time Period You can limit how often each reward can be redeemed. Example: Usage limit = 1, Limit period = 1 week → reward can be used once per week. If Calendar Period is enabled, limits reset at the start of each calendar week. If disabled, limits reset based on the customer’s last redemption time.
Happy hours Allows you to set a time range during which customers earn increased points. ❗️ Works only for Spend and Visit mechanics. Happy hour points do not have their own expiration period.
Card Expiration Date Set how long the reward card remains valid. Unlimited — card never expires. Fixed term — card becomes inactive after the chosen date. Fixed term after card issuing — select how many days after installation the card expires.
Lifetime Points Choose whether points stay forever or expire after a set number of days. Each point has its own countdown starting from when it was earned. Example: Validity = 1 month → point earned on April 5 expires May 5. ✅ If a customer earns a reward, their collected points do not disappear. There are no push notifications for upcoming point expiration.
Locations Enter the locations where geolocation pushes should be sent. Customers receive a push when they come within 100 meters. You can add multiple locations, including non-business addresses.
Language Choose the language for the reward card.
Date Format Controls how dates display on the card. Not relevant if the card has no expiration.
Thousands Separator / Decimal Separator Controls how point balances display on the customer’s device.
Purchase amount when charging If enabled, the purchase amount must be entered during each transaction. This value appears in ROI and revenue statistics. ✅ Applies only to scanner transactions. If disabled, entering the amount is optional.
Card Issuing Form Choose which fields appear on the installation form (name, email, phone, etc.). Click Add Field to create new fields. Enable Required if the field must be filled before installation. Enable Unique only for fields like phone or email. ⚠️ Avoid making Name, Surname and Date of Birth unique — customers with the same name would not be able to install the card. Click the bin icon to remove a field. You can rename or reorder fields as needed.
UTM Create UTM-tagged links to track which channels bring customers. Highlightcards will auto-generate a UTM URL and QR code. You will later see how many installs each channel produced. ✅ You can also build customer segments based on UTM tags.
Phone Mask Choose the default phone number region. Customers can change it manually if needed.
Privacy Policy Enable to display a privacy policy checkbox on the installation form. You can edit or replace the policy text. Enable Consent to the processing of personal data if required.
Google Wallet Installation button / PWA Installation button Choose where the customer can install the card. This can be changed at any time. If Telegram or other channels are connected, they appear automatically. Google Wallet Installation — adds the Google Wallet button. PWA Installation — allows installing the card as a web app.
Limit the number of cards issued Controls how many reward cards can be issued. 0 means unlimited.
Number of points when issuing a card Set how many points are added automatically when the card is installed.
Number of birthday points Set how many points are added on the customer’s birthday. A push notification will be sent.
Track visit when redeem reward Enable if redeeming a reward should count as a visit.
Earn points when redeem reward Enable if redeeming a reward should add points to the balance.
Analytics Paste any custom analytics script into the Analytics field.
Once the required selections are made, click the Continue button to move on to the Design section.
Design
This section lets you configure the design of the cashback card.
Click the Select File button from the Logo heading to choose a logo to be displayed on the card and on the release form from your system storage.
Similarly, click the Select File button from the Icon heading to choose an icon from your system storage to be displayed in the push messages.
Choose an icon from your system storage for the center of the card by clicking the Select File button under the Background of the central part heading.
From the Colors section, you can set the colors for Card Background, Text Color, and Background color of the central part.
From the Fields Name heading, you can use the Field dropdown to select the type of field that appears on the card.
Similarly, the Field Name field allows you to enter what text appears on the card in the defined field.
In case you want the logo to appear on the Card Issuing Form, enable the Show logo at card issuing form toggle button.
Similarly, enable the Show background color on card issuing form toggle button in case you want the background color to appear on the card issuing form.
Once all the selections are made, click the Continue button. Resultantly, you land on the Information section.
Information
This section lets you fill relevant information in the card. The impact of each field can be viewed in the mobile screen preview displayed on the right side of the screen.
Use the Card Description field to enter a short description of the card.
Use the Company Name field to enter the name of your business.
Use the Number of points for using the card field to define the number of points awarded to the customer on using the card.
Choose whether you want to activate the referral program using the Active and Inactive radio buttons under the Referral Program heading.
Define when the bonus is issued to a customer from the options available under the Get bonus at the moment when .
Choose the number of points a customer earns upon sharing their card via the referral program using the Number of points for the referrer heading.
Similarly, choose the number of points a new customer earns upon registering via the referral program using the count icons under the Number of points for a referral field.
From the Active Links heading, choose the type of link you want to include on the card using the Type dropdown. The available options include URL, Phone, Email, and Address.
Enter the website URL in the Link field.
Enter the text to appear on the card using the Text field.
To remove an active link, click the bin button.
To add another link, click the Add Link button. This adds a new row for another link to be recorded.
Similarly, use the link type dropdown and link fields under the Feedback Links heading to add your business links for the customer reviews to be recorded.
In case you want to include Terms of use on the card, enable the toggle button next to Terms of Use heading.
Enter any terms of use you want to include on the card using the Terms of Use field.
Use the Link to full terms and conditions field to provide a link to the complete T&Cs of your business.
Use the Company Name, Email, and Contact Number fields under the Issuer Information heading to record the card issuer details to be displayed at the back of the card.
To activate the template, click the Activate button under the card preview.
Save & Preview
As the Finish button is clicked, the Preview popup is displayed.
From here, you can scan the QR code of the card.
To copy the link of the car, click the Copy link button.
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