🎫Multipass
Prepaid stamp card
Upon successful login, navigate to the left-hand menu.
From the list of modules, click the
icon. Doing so opens the Cards module.
Here, you can either create a card using a template from a list of a wide range of pre-loaded templates or create one from scratch. To develop a better understanding, we will take a look at card creation from scratch.
To do so, click the
button.
This initiates the Multipass card creation workflow. A card is created by filling in the details in 5 sections that include Card Type, Settings, Design, Information, and Save and preview. Let us take a look at how each section works.
Card Type
This is the first section. Here, you make a selection regarding the type of card you want to create.
From the available card types, click Multipass.
Once selected, click the Continue button. As a result, you land on the Settings section.
Settings
Here, choose the Barcode Type to determine how the card can be scanned and recognized by the system.
Happy hours A setting that allows you to select the time period during which an increased number of points will be credited to the card when a customer visits (in accordance with the specified parameters). ❗️ Please note that this option only works for the Spend and Visit mechanics. These points do not have a specific expiration date.
Card Expiration Date Select the expiration date for the card using the radio buttons under the Card Expiration Date heading.
Card expiration date unlimited — the card has no expiration date. The customer can use it whenever they want. Card expiration date Fixed term — the customer will not be able to use the card after this date. The card stays on their phone but becomes inactive. Card expiration date Fixed term after card issuing — when selected, the Term dropdown appears so you can choose the number of days after card activation before it expires.
Stamp Life Similarly, select the stamp validity period using the radio buttons under the Stamp Life heading. If you choose Fixed term after stamp earned, the Term dropdown will appear.
Lifetime points determine whether points remain permanently or expire after a selected time.
Locations In the Locations field, enter the location(s) where you want to send geolocation push notifications. This push will be received by customers who have the card installed in Apple Wallet when they come within 100 meters of the chosen location. You can add multiple addresses — they do not need to be business locations.
Language Select the language in which you want to create the multipass card.
Date Format Determines how dates are displayed on the card. If the card does not have an expiration date, this setting does not apply.
Thousands Separator / Decimal Separator This setting defines how point balances will appear on the customer’s phone.
Purchase amount when charging The "Purchase amount when charging" setting, if turned on, requires the purchase amount to be entered whenever a transaction is processed. The entered purchase amount will be counted in ROI statistics, in the revenue figure. ✅ Applies only to transactions made via the scanner. If this setting is disabled, the visit amount is optional when using the scanner — the window will still appear, but you can skip it.
The Card Issuing Form Here, you can define the fields you want to include on the card. You can delete fields using the shopping cart icon. A phone number or email is required. This is the form the customer completes when installing the card.
To make a field mandatory, enable the "Required" toggle. The customer will not be able to install the card without filling in that field.
The "Unique" toggle requires data that is unique — typically for phone numbers. We do not recommend enabling this for other fields. ⚠️ Avoid making Name, Surname and Date of Birth unique — customers with the same name would not be able to install the card.
You can add new fields or rename existing ones. To create a new field, click Add Field, choose a field type, and enter its name.
Remove To delete a field, click the bin icon.
UTM tag Here, you can create channel links for tracking analytics. For example, if you add Facebook in this field, Highlightcards will generate a URL automatically linked to a UTM tag.
You can create unlimited UTM links to track which distribution channels perform best.
You will see a unique installation link with a UTM tag and a QR code with the same tag. Later, statistics will show how many customers installed the card from that source.
Phone Mask Choose which country prefix appears by default in the card installation form. Customers can select another country if needed.
Privacy Policy A consent checkbox appears on the installation form. Customers must accept the conditions before installing the card. This text can be edited or expanded. If you want the privacy policy displayed on the card, enable the toggle next to the Privacy Policy heading.
You can also enable Consent to the processing of personal data if required.
Google Wallet Installation button If enabled, this button appears on the installation form, allowing customers to add the card to Google Wallet. Useful for Android users.
PWA Installation button If enabled, customers can install the loyalty card as a Progressive Web App (PWA). It works like a mobile app, but without requiring an app-store download.
Limit the number of cards issued Controls how many cards can be distributed. 0 means unlimited.
Number of birthday stamps On the customer's birthday, the specified number of additional stamps (visits) will be added to the card. The customer receives a push notification. This stamp does not have an expiration date.
Number of birthday points On the customer's birthday, the specified number of additional points will be credited to the card. The customer receives a push notification that their balance has increased. This works only if the multipass uses points. Points are credited when a visit is debited.
Number of birthday stamps On the customer's birthday, the specified number of additional stamps (visits) will be added to the card. The customer receives a push notification. This stamp does not have an expiration date.
Analytics If you need to include a custom analytics script, add it to the Analytics field.
Once the required fields are filled, click Continue to proceed to the Design section.
Design
This section lets you configure the design of the multipass card.
Starting off, choose the number of stamps at which the reward can be redeemed from the Stamp Count heading.
Use the Active Stamp dropdown to select the icon for representing how the active stamp would appear.
Similarly, use the Inactive Stamp dropdown to choose the icon representing an inactive stamp.
In case you want to upload an icon from your system storage for an active stamp, click the Select File button under the Active Stamp dropdown.
Similarly, clicking the Select File button under the Inactive Stamp dropdown lets you choose an icon for inactive stamp from your system storage.
Click the Select File button from the Logo heading to choose a logo to be displayed on the card and on the release form from your system storage.
Similarly, click the Select File button from the Icon heading to choose an icon from your system storage to be displayed in the push messages.
Choose an icon from your system storage for the background under the stamps by clicking the Select File button under the Background under stamps heading.
From the Colors section, you can set the colors for Card Background, Text Color, Stamp Background, Outline Color, Active Stamp, Inactive Stamp, and Background under stamp.
From the Fields Name heading, you can use the Field dropdown to select the type of field that appears on the card.
Similarly, the Field Name field allows you to enter what text appears on the card in the defined field.
In case you want the logo to appear on the Card Issuing Form, enable the Show logo at card issuing form toggle button.
Similarly, enable the Show background color on card issuing form toggle button in case you want the background color to appear on the card issuing form.
Once all the selections are made, click the Continue button. Resultantly, you land on the Information section.
Information
This section lets you fill relevant information in the card. The impact of each field can be viewed in the mobile screen preview displayed on the right side of the screen.
Use the Card Description field to enter a short description of the card.
Use the Company Name field to enter the name of your business.
Use the Service field to enter the name of the service being offered via the card. If this field is filled, it appears in place of the custom fields on the card.
Use the Number of points for using the card field to define the number of points awarded to the customer on using the card.
Similarly, enter the message to be displayed to the customer when the card is used for a transaction using the Message about the accounted use of the card field.
Choose whether you want to activate the referral program using the Active and Inactive radio buttons under the Referral Program heading.
Define when the bonus is issued to a customer from the options available under the Get bonus at the moment when heading.
Choose the number of points a customer earns upon sharing their card via the referral program using the Number of points for the referrer heading.
Similarly, choose the number of points a new customer earns upon registering via the referral program using the count icons under the Number of points for a referral field.
Choose the number of stamps awarded to the customer upon sharing the card via referral program using the Number of uses of the card for the referrer heading.
Set the number of stamps awarded to the customer upon registering via the referral program from the count icon under the Stamps count for the new customer heading.
From the Active Links heading, choose the type of link you want to include on the card using the Type dropdown. The available options include URL, Phone, Email, and Address.
Enter the website URL in the Link field.
Enter the text to appear on the card using the Text field.
To remove an active link, click the bin button.
To add another link, click the Add Link button. This adds a new row for another link to be recorded.
Similarly, use the link type dropdown and link fields under the Feedback Links heading to add your business links for the customer reviews to be recorded.
In case you want to include Terms of use on the card, enable the toggle button next to Terms of Use heading.
Enter any terms of use you want to include on the card using the Terms of Use field.
Use the Link to full terms and conditions field to provide a link to the complete T&Cs of your business.
Use the Company Name, Email, and Contact Number fields under the Issuer Information heading to record the card issuer details to be displayed at the back of the card.
To activate the template, click the Activate button under the card preview.
Save & Preview
As the Finish button is clicked, the Preview popup is displayed.
From here, you can scan the QR code of the card.
To copy the link of the car, click the Copy link button.
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